The Workplace Podcast in association with YellowWood

Episode 105: Powerful Phrases for Dealing with Workplace Conflict

🎙️ In this week's episode of The Workplace Podcast, William Corless sits down with Karin Hurt to discuss her powerful new book "Powerful Phrases for Dealing with Workplace Conflict" 📚

Karin is the founder and CEO of Let's Grow Leaders, a global leadership development firm known for practical tools and leadership programs that stick. As a former Verizon Wireless executive and Inc. Magazine's great leadership speaker, Karen brings deep expertise in navigating workplace dynamics.

During this enlightening conversation, William and Karin explore:

• The four dimensions of constructive conflict 🤝
• The game-changing INSPIRE method for accountability conversations
• Practical approaches for handling competing goals in matrix organizations
• How to transform chronic complainers into solution-focused teammates
• Body language tips that can make or break difficult conversations

Plus, get insider tips on how to move from destructive to constructive conflict using Karen's "GOAT" (Greatest Of All Time) powerful phrases! 💡

Find out more about Karin's work: www.letsgrowleaders.com

Download the free companion guide for the book! Workplace Conflict Resources | Powerful Phrases Book Companion

Episode 104: Leading your Team Through Change with Dr. Elizabeth Moran

In our latest episode of The Workplace Podcast William Corless is joined in conversation by Dr. Elizabeth Moran to discuss her book "Forward: Leading Your Team Through Change." 

Elizabeth is an experienced leader, consultant and speaker, providing neuroscience-based guidance to successfully navigate change. Prior to starting Elizabeth Moran Transformation, she was Vice President of Global Leader, Team and Organization Development at ADP. She has held talent development roles at Bloomberg, Lehman Brothers, Getty Images and Time, Inc. She holds a master's and doctorate in clinical psychology from California Institute of Integral Studies, a PCC level certification from the International Coaching Federation, and a certification as a neuro transformational coach.

In this episode, William and Elizabeth dive deep into many valuable insights including:

Understanding the neuroscience of change resistance

The three priorities of change leadership

How to conduct effective turnaround conversations

Building resilience in teams during transitions

Leveraging strengths-based approaches to change

And much more!

Find out more about Elizabeth's work here: www.elizabethmorantransformation.com

 

 

Episode 103: Crisis Communications in Leadership with Professor Paul Argenti

In this episode of The Workplace Podcast, William Corless sits down with crisis communications expert Professor Paul Argenti of Dartmouth's Tuck School of Business!

Professor Argenti is a prolific thought leader who has taught at Harvard Business School, Columbia Business School, and authored the definitive textbook "Corporate Communication" (now in its 8th edition!).

Professor Argenti shares invaluable insights from his decades of experience, including:

• The difference between a drama and a real crisis
• Why 85-90% of crises could be prevented with proper preparation
• The crucial first steps when crisis hits
• How to build trust with stakeholders before trouble strikes
• Real examples of crisis communications done right (and wrong!)

Key takeaway: "The very first thing you do is admit that whatever happened, happened, and if you are responsible, say that you're sorry." 

 

Episode 102: Power to the Middle with Bryan Hancock

In this episode William is joined in conversation by Brian Hancock, Partner at McKinsey & Company and one of the global leaders of McKinsey's talent work. They discuss the compelling book "Power to the Middle: Why Managers Hold the Keys to the Future of Work."

Through his research and client service, Brian focuses on connecting workers to opportunities, building their skills, and improving their day-to-day experience on the job. 

During this episode William and Brian explore many fascinating topics including:

• Why cutting middle management can be dangerous
• The role of managers as "super connectors" in hybrid work
• Understanding the real reasons behind employee attrition
• How to combat manager burnout
• Re-bundling roles in the age of AI
• The three types of purpose that drive engagement

There are many practical insights to be gained from this episode that will help both leaders and managers thrive in today's evolving workplace.

Find out more about the book and Bryan’s work here: Power to the Middle | McKinsey & Company

 

Episode 101: Effective Mentoring with Andy Lopata

In our latest episode of The Workplace Podcast, William Corless is joined in conversation by Andy Lopata, co-author of "The Financial Times Guide to Mentoring" and a specialist in professional relationships, mentoring, and networking.

Andy is also an international consultant and keynote speaker known for his expertise in professional relationships. As the host of the Connected Leadership Podcast, Andy works with organizations worldwide to improve communication, foster collaboration, and create cultures that support constructive dissent and debate.

In this episode, William and Andy discuss the art and science of effective mentoring. There are many useful insights to be gained from this episode including:

· The ICE CREAM approach to mentoring

· Overcoming imposter syndrome as a mentor

· Reverse mentoring and its benefits

· Mentoring across generations

· How organizations can create successful mentoring programs

· Strategies for mentoring neuro-divergent individuals

And much much more.

Episode 100: What History Can Teach us About an AI future

When it comes to technology impacting society and business, we keep seeing the same patterns, fears of automation, changing ways of working, scams and societal changes.

History is a great teacher in how we can learn from the past and be confident about the future.

This week on The Workplace Podcast, William welcomes Tom Standage, Deputy Editor of The Economist and editor of The World Ahead, to discuss "What History Can Teach Us About an AI Future."

Tom, a bestselling author and expert on technology's social and historical impact, shares valuable insights:

• The constancy of human nature amidst technological change
• Why experiencing "AI vertigo" is a sign of engagement
• AI's transformative potential in coding and software development
• How AI is addressing skills bias and potentially reducing inequality
• A balanced view on the ethical concerns surrounding AI
• AI's role in accelerating digital transformation

This episode is a must listen as Tom brings a wealth of knowledge from his experience at The Economist and his authorship of seven history books, including "The Victorian Internet" and "A History of the World in 6 Glasses."

 

Episode 99: In the Moment with Neil Mullarkey

Neil Mullarkey, a renowned comedian and communication expert, has written a book titled “In the Moment”. This book provides strategies and tools to improve confidence, communication, and creativity in professional settings. As a comedian and improv expert, Mullarkey draws parallels between the techniques used in improv comedy and those applicable to everyday professional interactions.

In this episode our Host WIlliam Corless and Guest Neil Mullarkey discuss a variety of topics from his Book In the Moment. Topics include, how improv is applicable to everyday life and business, the importance of relationships and emotional intelligence, collaboration, efficiency in meetings and much more!

 

For more information on Neil Mullarkey visit: https://neilmullarkey.com/inthemomentbook

Episode 98: How to Tell the Perfect Story

Karen Eber is an author, global consultant, and keynote speaker who has educated and inspired over three million people globally. Her book, The Perfect Story: How to Tell Stories that Inform, Influence, and Inspire , helps you understand how to tell engaging stories. It’s a resource you’ll mark up and reach for frequently.

In this episode our host, William Corless, and guest speaker, Karen Eber, discuss a range of her topics from her book. Topics include the science of story-telling, getting inside the audience's head, story-telling structure and much more!

Episode 97: Saving Human Ability in an AI Era

Matt Beane is an assistant professor in the Technology Management Department at the University of California, Santa Barbara. He is also a digital fellow with Stanford's Digital Economy Lab and MIT's Initiative on the Digital Economy.

In a riveting episode of "The Workplace Podcast," host William Corless engages with Matt Beane, author of The Skill Code: How to Save Human Ability in the Age of Intelligent Machines. Beane, a prominent field researcher on work involving robots and AI, delves into the intricacies of his research and the profound insights presented in his book.

 

https://www.mattbeane.com/

 

 

Episode 96: Transforming Conflict with Amy Gallo

Amy Gallo is a workplace expert who frequently writes and speaks about gender, interpersonal dynamics, difficult conversations, feedback, and effective communication. She works with individuals, teams, and organizations around the world to help them collaborate, improve how they communicate, and transform their organizational culture to support dissent and debate.

Gallo is the best-selling author of Getting Along: How to Work with Anyone (Even Difficult People) and the HBR Guide to Dealing with Conflict, a how-to book about handling conflict professionally and productively. Getting Along was a finalist for the Next Big Idea Club, long-listed for several nonfiction book prizes, and named a Book of the Month by the Financial Times

 

In this episode our host, William Corless, and guest discuss a variety of topics in her book. Topics include dealing with conflict at work, tactics to diffuse conflicts in a professional manner, the importance of good relationships, consequences to unhealthy relationships, emotional intelligence, self-awareness and much more!

 

For more information about Amy Gallo please visit: www.amyegallo.com

LinkedIn: www.linkedin.com/in/amy-gallo-31b9932/

Instagram: www.instagram.com/amyegallo/