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The Workplace podcast covering all aspects of work life. Listen to experts who are subject matter experts, who are extremely talented at what they do. A thought provoking conversation where we will give a different perspective and insight into the workplace.The aim is to empower you to create a different path to success for yourself, your team and your organisation. A diverse range of topics will include: Personal Development, Leadership Insights, Organisational Behaviour and Design, Culture, Conflict, High Performance Teams, Negotiation, Executive Presence, Innovation, Communication and Body Language and much, much more....
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Thursday Aug 31, 2023
Thursday Aug 31, 2023
In this episode William is joined by Marjorie Ingall the co-author of Sorry Sorry Sorry: The Case for Good Apologies. Marjorie is also the author of Mamaleh Knows Best and The co-creator of the apology watchdog website SorryWatch.com.
This is a episode not to be missed as William and Marjorie discuss the art of the apology, covering many important topics such as:
Is there ever a good or bad time to apologise?
What makes an effective apology?
What makes for an ineffective apology?
What is the best kind of language to use when making an apology?
As well as much much more.
Find out more about the work Marjorie does here: Marjorie Ingall
Purchase the book here:Sorry, Sorry, Sorry: The Case for Good Apologies: Amazon.co.uk: Ingall, Marjorie, McCarthy, Susan: 9781982163495: Books
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