The Workplace Podcast in association with YellowWood

Episode 53: Employee relations through the mediation lense with Denise White-Hughes

Denise White-Hughes, head of employee relations with LIDL Ireland and Northern Ireland joins our host William Corless to discuss mediation in relation to employee relations. 

In this episode Denise highlights

• the benefits and cost savings the mediation has brought Lidl.
• Lidl's learnings about implementing mediation in a large organisation
• Examples where mediation has worked with a real life scenario and the positive outcomes from a complaint on banter was made.
• Her experience of mediation
• Where conflict is inevitable and how to best manager conflict.

This episode was sponsored by the Mediation Foundation of Ireland. Europes premier provider of mediation training.

www.mfi.ie

 

Episode 52: Managing and overcoming trauma with Dr Rashpal K Dhensa-Kahlon

Our host William Corless is joined by Dr Rasphal K Dhensa-Kahlon, an organisational psychologist with Birkbeck, University of London.

In this episode we discuss trauma of the pandemic, terrors attacks and the impact on leaders in the workplace. Of interest to people will be how compassion and self care are crucial, along with sense making as people return to the workplace.

Rashpal conducts research into how individuals manage challenging issues that can have a major impact on their lives both at work, and outside it. This includes studies of individuals who have been mistreated at work, those who are faced with inequality and individuals who are witness to traumatic societal events (such as terror attacks). She has a particular interest in individual adjustment in the face of adversity, include processes around healing, care and growth.

 

Episode 51: Returning to the workplace with Cali William Yost

Cali Yost (Futurist, Strategist, Author, Speaker) joins our host William Corless to discuss returning to the workplace. With the recent relaxation of restrictions Cali offers insights and guidance for employers and employees on best practice. Cali has over 27 years of experience in flexible and remote workplace and is globally recognised as an expert in the future of work.

In this episode Cali provides insights on:

• Reimagining work which is a deliberate process which has fundamentally changed
• Pitfalls to avoid and a call to urgent action, much like the initial response to the pandemic
• Global CEO's and investment communities prioritising the new way of working. The old way of working is gone.
• Focus on supporting people and equipping people with skills
• Creating a flexible dynamic for an intergenerational workforce
• Designing a culture of shared leadership with trust and accountability
• Employers not to be afraid of asking people what they want
• Having guard rails to reset the new reality of work

Episode 50: The man who mistook his job for his life with Naomi Shragai

Naomi Shragai, Author of The 'Man Who Mistook his Job for His Life' Executive Coach, Business Psychotherapist and Journalist; joins our host William Corless to discuss her book.

A quote from the book provides a glimpse of what to expect from this podcast.

"The workplace is a theatre where everyone is acting out their own unique family drama while simultaneously attempting to co-operate and deliver results."

In this podcast we cover topics such as:

• Workaholics
• Understanding emotions and behaviours in the workplace
• Being responsible for your behaviours in the workplace
• Enhance emotional intelligence by framing emotions as part of a continuum
• Dealing with a micro-manager
• Self defeating behaviours such as people pleasing

Naomi Shragai graduated from the University of Southern California and completed her training as a systemic psychotherapist at the Tavistock Clinic, London. She has more than 30 years’ experience as a psychotherapist and family therapist in private practice, as well as working in the NHS and private hospitals. She now specialises in helping businesses and individuals resolve psychological obstacles that cause work-related problems.

She practices from her consulting room in North West London, and is also available for consultations on video or at your place of work.

As a freelance journalist she has written for The Times and The Guardian and since 2008 has been a regular contributor to the Financial Times, where she writes predominantly about the psychological aspects of working life. Her first book, The Man Who Mistook his Job for his Life, is published in August 2021.

 

Episode 49: Women in Leadership with Sally Helgesen -How Women Rise

Sally Helgesen, cited in Forbes as the world’s premier expert on women’s leadership, is an internationally best-selling author, speaker and leadership coach. She is ranked number 6 among the world’s top 30 leadership thinkers by Global Gurus and number one coach for women leaders by Thinkers50/ 100 Coaches.

Sally joins our host William Corless to discuss Women in Leadership, where we discuss her book "How Women Rise". In this episode we discuss how women rise through the lens of the pandemic and the added challenges that it brings. Topics of discussion include:

• Habits that may hinder success 
• Putting your job before your career
• Impact of the pandemic and the long term consequences for female leadership
• The great reckoning and rethinking our priorities
• The flexible workplace
• Can you have it all - a successful career and a happy family life
• The Sandwich generation
• Conversations with your life partner

Sally’s most recent book, How Women Rise, co-authored with Marshall Goldsmith, became the best-seller in its category within a week of publication and has been translated into 17 languages. Previous books include The Female Advantage: Women’s Ways of Leadership, hailed as a classic and continuously in print since 1990; The Female Vision: Women’s Real Power at Work, which explores how women’s strategic insights can strengthen their careers; and The Web of Inclusion, cited in The Wall Street Journal as one of the best books on leadership of all time and credited with bringing the language of inclusion into business.

Click on the link https://allrise.substack.com

To hear more about Sally's new book and to gain more insights from her newsletters

 

Episode 48: Mediation Mastery through reflective practice with Michael Lang

Mediation pioneer and trailblazer Michael Lang joins the Workplace Podcast.For over 40 years Michael has mediated family, workplace and organizational disputes. He has designed and presented introductory and advanced mediation and conflict management courses, workshops and webinars in the US and internationally.  

Michael joins our host and fellow mediator William Corless to shares his vast wealth of experience. Michael share his insights on: 

• Hallmarks of mastery in mediation including curiosity
• Insights into reflective practice and understanding the fundamentals
• How to have confidence in your competence
• Demonstrating mediator presence- What to do if you get stumped in a mediation

 

Michael created one of the first graduate programs in conflict resolution in the US at Antioch University in 1992 and served in a similar role at Royal Roads University in Victoria, BC.

He has authored The Practitioners Guide to Reflective Practice in Conflict Resolution (2019) and co-authored The Making of a Mediator: Developing Artistry in Practice, (2000).  He is the co-creator and co-editor with his Irish colleague, Peter Nicholson, of Living Together, Separating, Divorcing: Surviving During a Pandemic (2020) and Family Conflict During a Pandemic: Stories of Struggle and Hope (2021).

Michael has created a video series, In Their Voices, www.thereflectivepractitioner.com/video-conversations.

Michael currently facilitates 8 monthly online reflective practice groups for mediators, including a group of Irish mediators.

This episode was sponsored by The Mediation Foundation of Ireland, Europe's premier mediation training provider. To become a mediator or enhance your mediation practice through continuous professional development click on www.mfi.ie 

 

Episode 47: Masterful mediation - insights into conflict with Ken Cloke.

Ken Cloke is a world-recognized mediator, dialogue facilitator, conflict resolution systems designer, teacher, public speaker,  author of numerous books and articles, and a pioneer and leader in the field of mediation and conflict resolution for over 40 years.

In this extensive episode our host William Corless speaks with fellow mediator Ken Cloke. William and Ken explore what it takes to practice masterful mediation. A range of aspects are covered in this episode:

• Holistic approach to mediation - where theory meets emotional intelligence
• Omni-partiality- where the mediators is being on both parties sides
• Radical Acceptance
• Skilful Questioning
• Our relationship with conflict
• Conflict in teams
• The role in mediation in a hybrid organisation
• Using clean language
• Conflict resolution system design
• The costs of conflict to an organisation

This episode was sponsored by The Mediation Foundation of Ireland, Europe's premier provider of certified mediation training. To become certified as a mediator contact MFI via the website www.mfi.ie 

Episode 46: Why menopause in the workplace matters with Loretta Dignam

Loretta Dignam CEO of The Menopause Hub joins our host William Corless to discuss why menopause matters in the workplace. Loretta takes an evidence based approach to focus on the impact on women and the workplace.

Loretta was blindsided by her own experience and with a focus on gender equality, she is passionate that no one should suffer like she did. She wants to short cut this journey for others and demystify this for women and employers. This is done through education and taking the fear out of these conversations.

• Over 570,000 women at anyone time will be going through menopause at anyone time
• Over 350,000 of those women will be in the workplace
• Research shows that 80% of women are unprepared for menopause.
• 66% of women no little or nothing about menopause
• There are 37 symptoms of menopause
• 25% will have dehabilitating symptoms

Much like the focus on mental health over the last decade, Loretta is focused on what the future will look like and women health being at the forefront of wellbeing initiatives much like mental health is today.

We also explore how women can have a better quality of life, how the workplace can support. We also gain insights on what managers and employers can do.

 

World Menopause day is October 18th 

#HeForShe

https://www.themenopausehub.ie

 

 

Episode 45:The real work of leadership with Wendy Ryan

Wendy Ryan, the CEO at Kadabra, speaker, advisor and facilitator joins the workplace podcast. As an advocate for equity & inclusion, Wendy is the author of "Learn Lead Lift: How to Think, Act and Inspire Your Way to Greatness". Her book has received from Marshall Goldsmith "Brave, compelling and thoroughly original". Sally Helgesen, author of "How Women Rise" stated she found valuable lessons in each chapter.

The conversation between our host William Corless and Wendy Ryan explores aspects of her book utilising the learn, lead lift framework™. These include the different lenses that are imperative to look through when leading.

• DEPTH - Demographics, Extreme Weather, Pandemic, Technological, Health
• IEAT - to reflect on your day - Did I demonstrate Inclusiveness, Equity, Authenticity, Trauma informed
• The VUCA context and what leader's should consider as part of their leadership style
• The various dimensions we need to explore and what it means to be a healthy leader and safety in the workplace
• How to get authenticity right
• Kindness with candour and how to get the balance right
• Inclusivity at work
• Implications of decision making
• Avoiding stagnation in systems thinking in a respectful way
• The 3T Model™ -  Ryan developed this empowering mindset for leaders, which supports decision making and resource allocation by Tolerating, Transforming or Transcending.

For more information on Wendy Ryan's approach check out her website

https://www.learnleadlift.com

Wendy and her talented team are also available via https://www.wearekadabra.com/wendy/

 

 

 

Episode 44: The evolution of coaching through the pandemic with Fiona Buckley -live from the EMCC conference

Fiona Buckley, a work behaviourist and International Key Note speaker joins the workplace podcast to discuss the evolution of coaching through the pandemic. This special episode was broadcast live from the 10th annual EMCC conference. EMCC, The European Mentoring and Coaching Council has over ten thousand members globally.

Fiona who is an executive, empowerment and performance coach, discusses the trends, insights and experiences from  the 250+ coaching sessions delivered during the pandemic alone)

Fiona was perfectly poised when the pandemic abruptly turned our working lives upside down, as she isHybrid/Virtual work expert. Fiona is also the Dublin Solo Business Winner 2021.