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The Workplace podcast covering all aspects of work life. Listen to experts who are subject matter experts, who are extremely talented at what they do. A thought provoking conversation where we will give a different perspective and insight into the workplace. The aim is to empower you to create a different path to success for yourself, your team and your organisation. A diverse range of topics will include: Personal Development, Leadership Insights, Organisational Behaviour and Design, Education, Conflict, High Performance Teams, Negotiation, Executive Presence, Innovation, Communication and Body Language and much, much more....
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Episodes
Monday Feb 23, 2026
Monday Feb 23, 2026
In this episode of The Workplace Podcast, William Corless speaks with Dr. Nicki Macklin about the strategic power of organisational kindness.
Often dismissed as “soft,” kindness is frequently misunderstood in leadership. But research featured in Harvard Business Review - co-authored with Amy Edmondson and Thomas Lee - shows the opposite: kindness drives performance.
In this conversation, they explore:
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Why kindness is not the same as niceness
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The real cost of workplace incivility
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How managers lose up to seven weeks a year dealing with poor culture
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How to measure kindness using metrics you already track
This is a practical, research-backed discussion for leaders who want to balance performance with humanity — and understand the real business case for culture.
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